The Tennessee Department of Human Services is seeking an Administrative Services Assistant to support the Family Assistance Program. Under general supervision, the selected candidate will perform administrative and clerical duties of routine to moderate complexity while providing excellent customer service to program participants.
Serve as the front desk point of contact by greeting customers and answering incoming phone calls.
Receive, review, and process customer applications and verification documents related to Family Assistance programs.
Perform data entry and data review with a high level of accuracy.
Assist with special projects and assignments related to program operations.
Provide exceptional customer service to clients and internal staff.
Participate in onsite, classroom, and virtual training sessions provided by the department.
High School Diploma or GED required
Basic experience with:
Customer service
Data entry
Scheduling
Typing
Verbal communication
Candidates must be local to the Murfreesboro, TN area.
Fingerprinting is required for all TN DHS positions (IDEMIA coupon code will be provided).
Background checks will be handled through the state onboarding process.
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