Job Description

At Monticciolo Family and Sedation Dentistry, we are committed to providing exceptional dental care in a warm and welcoming environment. Our privately owned practice prides itself on combining advanced dental technology with compassionate patient care. We strive to create a positive experience for every patient by fostering a team-oriented culture dedicated to excellence and continuous improvement.
We are seeking a motivated and personable Dental Front Desk Business Assistant to be the first point of contact for our patients. This pivotal role ensures smooth office operations, supports patient flow, and enhances the overall patient experience at our busy dental practice. If you enjoy helping others and have a knack for organization and communication, this is the perfect opportunity for you!

Dental Front Desk Business Assistant

Greet patients warmly by name and provide a professional, personal introduction to the office.
Assist patients in completing intake forms and ensure all demographic and clinical information is accurate and up-to-date.
Obtain and verify patient insurance details promptly and accurately.
Educate patients on next steps; seamlessly hand off patients to dental assistants or clinicians.
Monitor patient wait times, proactively resolving flow issues and communicating with patients to enhance their experience.
Collaborate with the dental team to ensure patient visits exceed expectations and take corrective actions when necessary.
Support onboarding and training of new front office team members.
Update treatment plans in the company system as directed by the treating dentist; process and post patient payments.
Work closely with the Office Manager and Doctors to optimize scheduling and patient flow.
Track late arrivals and missed appointments; follow-up with patients to confirm or reschedule appointments promptly.
Conduct daily appointment confirmations and insurance verifications using the office computer system.
Perform general office duties including mail distribution, filing, chart audits, ordering supplies, shipping and receiving, and shredding protected health information.
Maintain a clean, safe, and professional reception and waiting area, including patient entrances and restrooms.
Complete additional tasks as assigned by supervisors to support office operations.

full-time $35,500 - $45,700 per year

- Competitive salary based on qualifications and experience.

Monthly bonus potential
Health insurance
401(k) retirement plan

Monday – Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 4:00 PM

High school diploma or GED required.
Proficient in Microsoft Word, Excel, and Microsoft Office applications.
Strong communication and interpersonal skills with a friendly, professional demeanor.
Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
Physical ability to walk, stand, talk, and work on a computer for extended periods.

• Dentrix
• Eaglesoft
• Open Dental

1 to 3 years of dental front desk or receptionist experience strongly preferred.
Experience with Dentrix or similar dental practice management software highly preferred.

[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.

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